Terms of Service

CricOps is provided by [Legal name of the company that runs CricOps], [Registered office address]("we", "us"). By creating an academy, signing in, or using CricOps, you agree to these terms on behalf of the academy you represent ("the Academy") and confirm that you are at least 18 and have the authority to bind it. If you do not agree, do not use the service.

CricOps is online software for running a cricket academy: students, guardians and admissions, batches, attendance, fees, a finance ledger, coaches and staff, matches and scoring, documents and reports. We may improve, change or retire features, and will give notice when a change would take away something an Academy relies on.

CricOps keeps your records of fees and payments. It does not collect student fees from parents on your behalf, and we are not a party to anything between an Academy and its students or their families.

• The first person to register becomes the Academy's Owner. The Owner decides who else gets an account (admins and coaches) and what each can do.
• Keep your password private and do not share an account. The Academy is responsible for what is done with its accounts, and for removing people who should no longer have access.
• Tell us promptly if you think an account has been misused.
• Give accurate information and keep it up to date.

The Academy owns the information it puts into CricOps ("Academy Data") and is responsible for it. In particular, the Academy:

• has the right to record the information, including a parent or guardian's consent for any child, and records only what it needs;
• keeps it accurate, and answers requests from students and parents about it;
• uploads documents (such as age proof, ID or medical certificates) only where it has a good reason and permission to hold them;
• does not upload anything unlawful, harmful or infringing, and does not use CricOps to harass or mislead anyone.

You give us permission to store and process Academy Data only to provide and protect the service. How we handle personal information is set out in our Privacy Policy.

• Plans. Each plan sets a price, a billing period (monthly, quarterly, half-yearly or yearly), limits on active students and branches, and which optional modules are included. Current plans and prices are on our pricing page.
• Paying. Payments are in Indian rupees, made online through Razorpay. [State whether prices include GST]. A payment buys one billing period. Plans do not renew by themselves; you pay again for the next period, and we show reminders in the app.
• When a period begins. A paid period starts on the day of payment, or on the day the current period of the same plan ends if you renew early.
• Changing plan. Upgrading or downgrading starts a new full period on the new plan straight away. Unused time on the old plan is not credited. If you move to a plan with lower limits, nothing is deleted, but you cannot add students or branches until you are within the new limits.
• Refunds. [Refund policy: for example, whether a first payment can be refunded within a number of days].
• Price changes.A change to a plan's price applies to periods bought after the change, not to one you have already paid for.

When a paid period ends, we may allow a grace period during which everything keeps working. When it is over, the Academy can still sign in and view its records, but cannot add or change them until it renews. We do not delete Academy Data because a payment is late. If we are able to offer grace, its length may differ between academies and may be changed or withdrawn.

We may suspend or close an Academy that breaks these terms, puts the service or other users at risk, or is required by law to be restricted. We will tell the Owner why unless the law prevents it. A suspended Academy can view but not change its records. The Academy may stop using CricOps at any time. After closing, [How long an academy's data is kept after it closes, and how it can be exported or deleted].

Do not try to break into, overload or probe the service; use it to access another academy's information; copy or resell it; or reverse-engineer it. Do not use automated tools to extract data except through features we provide.

We own CricOps, including its software, design and name. These terms give the Academy a limited, non-exclusive right to use it while the Academy is in good standing. Nothing here transfers ownership of Academy Data to us. If you send us feedback, we may use it to improve the service without owing you anything.

We work to keep CricOps available and your data safe, but we cannot promise it will be uninterrupted or error-free. We may take it down briefly for maintenance. Take sensible precautions for important records. We provide support at [Support and privacy contact email].

CricOps is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, goodwill or data caused by events outside our reasonable control. Our total liability to an Academy for any claim is limited to the amount the Academy paid us in the 12 months before the claim arose. Nothing in these terms limits liability that cannot lawfully be limited.

The Academy will cover our reasonable losses arising from a claim by a third party that the Academy's use of CricOps or Academy Data broke the law or someone's rights, or from its breach of these terms.

Either side may end the agreement at any time. If we end it without the Academy having broken these terms, any refund for the remaining paid period is handled under section 5. Sections that by their nature should continue (for example, 4, 9, 11, 12 and 15) continue after it ends.

We may change these terms. We will post the new version with its effective date and tell Owners about significant changes in the app or by email. Using CricOps after a change takes effect means you accept it.

These terms are governed by the laws of India. The courts at [City], India have jurisdiction, subject to any mandatory rights you have. Please contact us first so we can try to resolve a problem informally.

[Legal name of the company that runs CricOps]
[Registered office address]
[Support and privacy contact email]